AI Intake

The asynchronous intake channel that lowers operational costs and lets clinics see more patients.

Structured Intake Doctor-Reviewed Any Specialty GDPR-Ready
AI Intake
Patient · AI assistantIntake dialogue
What is bothering you, in your own words?
Itchy red patches on both elbows.
How long have you had them?DaysWeeksMonths
Intake complete
Case fileStructured for the doctor
Main concernItchy red patches
SymptomsBoth elbows, 6 weeks, worse at night
Photos · 3Quality checked
HistoryMother has eczema
Medication and allergiesEmollient cream · nickel
Ready for review
Dr Elena MorettiDermatologist
In-person visit
Remote consultation
More information
Conclusion sent
Signed by the doctor
The problem

What slows clinics down today

A hard ceiling on daily patients

A doctor can only see as many patients as there are open slots in the calendar.

Doctor time spent on repeat intake

History, symptoms, and prior treatment get re-collected at every first visit, regardless of specialty.

Demand outpacing capacity at peak times

As requests grow, so does the wait, and patients choose another provider.

The shift

The visit starts at a decision, not a question.

Before5 steps
Appointment Travel Waiting room Consultation Doctor’s conclusion
With AI Intake2 steps
Patient completes AI-guided intake Doctor reviews and decides
How it works

Three things happen in every intake

1

Structured dialogue, adapted to the case

The assistant asks follow-up questions and continues until nothing clinically relevant is missing.

Since when have you had the patches?Less than a week1-4 weeks1-3 monthsLonger

Why it matters: helps the doctor tell a new flare from a long-standing condition.

Does anyone in your family have eczema or allergies?
2

Documents and images included

Anything the patient uploads lands in the same structured file, not a separate thread.

Files in this case3 items
Photo · from a distance2.1 MB
Clear
Photo · close upToo blurry, retake requested
Retake
Lab results, March.pdfDocument
Added
3

Doctor review before anything is final

The doctor writes and signs the conclusion. Nothing reaches the patient unsigned.

Conclusion
Diagnosis

Contact dermatitis, likely triggered by the new laundry detergent

Prescription

Hydrocortisone 1% cream, thin layer twice a day for 7 days

Recommendations

Return to the previous detergent. Apply emollient after every shower.

What could not be assessed remotely

Skin texture by touch. In-person visit if no improvement in 2 weeks.

Sign conclusionOnly a signed conclusion reaches the patient.
The record

One structured case file, every time.

Every intake follows the same format, regardless of which doctor or department picks it up. The doctor opens a complete file, not a transcript to piece together.

AI Intake · Doctor
#48213 · 34 years · FemaleItchy patches on both elbowsAwaiting conclusion
Main concernItchy red patches
SymptomsDry, red, itchy patches on both elbows for 6 weeks, worse at night
MeasurementsItch 7/10, impact on sleep 6/10
MedicationEmollient cream, daily
AllergiesNickel
Collected by the AI assistantDoctor only
Current problemStarted 6 weeks ago, both elbows, no spread. Worse at night and after showers.
Family and socialMother has eczema. Changed laundry detergent 2 months ago.
Photos3 received, one close-up retaken
What is missingWhether patches appear anywhere else
Does anyone in your family have eczema or allergies?
My mother has eczema.
Have you changed soap or detergent recently?
Yes, about two months ago.
AskScheduleConclusion
AI Intake · DoctorA
#48213 · 34 years · Female
Itchy patches on both elbowsAwaiting conclusion
Opened 21.10.2026Documents 3Messages 41
Patient
Main concernItchy red patches
SymptomsDry, red, itchy patches on both elbows for 6 weeks, worse at night
MeasurementsItch 7/10, impact on sleep 6/10
Year of birth1992 (34)
MedicationEmollient cream, daily
AllergiesNickel
History collected by the AI assistantDoctor only
Reason for visit

Itchy patches on both elbows

Current problem

Started 6 weeks ago, both elbows, no spread. Worse at night and after showers.

Family and social

Mother has eczema. Office work. Changed laundry detergent 2 months ago.

Photos

3 received, quality checked; one close-up retaken

What is missing

Whether patches appear anywhere else

Dialogue with the patient41
Ask the patientScheduleConclusion
Who decides

The doctor decides.

AI Intake collects, structures, and summarises the patient’s account for the treating doctor. Nothing more.

AI does not
  • Name a condition or provide a diagnosis
  • Suggest treatment, medication, or tests
  • Interpret clinical findings
  • Assess urgency on the clinic’s behalf
  • Send the patient anything unsigned by a doctor
  • Move patient data outside the clinic’s approved systems
Doctor decides4 possible outcomes
Needs an in-person visit
Needs a remote consultation
Needs more information
Conclusion sent to patient
Benefits

What the clinic gets

Intake ready before the visit
Consultations that start at a decision, not a question
A fully remote intake option, for any specialty
More patients seen in less time
A signed, documented clinical record
Runs on your servers, under your domain
The opportunity+20%

more patients seen, without adding staff or operating hours.

Book a Demo

Estimate based on telemedicine market-growth research, not a guarantee for any specific clinic. Source: Market Data Forecast, 2026.

Same platform, same rules

AI Intake is a product of your Holty deployment. It shares one patient base and one back office with everything else you run on Holty.

Your brandThe assistant speaks as your clinicUnder your domain, with your clinic's name on every message.
Your serversPhotos stay insideCases and images are kept in your deployment, not a third-party service.
Your HISPart of the recordThe case, the doctor's decision and any visit sit in the patient record.

Running other Holty products already? See how it connects

Get started

See how AI Intake fits your clinic

In a 15-minute call we run an intake from both sides: the patient's questions, the case file and the doctor's review, for your specialty. No slides, no commitment.

Book a Demo

or email us at info@getholty.com

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